Services & Benefits
What our personalized care practice provides
- Enhanced patient office experience
Your patient experience begins from the moment you call the office. During office hours, calls are answered live, with no phone trees to navigate or buttons to press. When you arrive, you will be greeted in an inviting environment and seen promptly, with little to no waiting time. During your office visit, you will be the center of attention with your needs attended to as if you were an extended family member.
- 24/7, Direct communications during office hours (and after!)
We encourage our patients to call with any questions or health concerns. If consultation is needed and you deem your issue “urgent”, we will make every attempt to speak with you at the time of your call, or we will return your call promptly.
After office hours or on weekends and holidays, for urgent issues, we can be reached easily and directly via cell phone…at any time of the day or night, whether you are at home or traveling. Our goal is to keep you out of the emergency room and urgent care clinics whenever possible.
- Timely office visits
You will be seen on the same day or within 24 hours of your request for acute care needs. Your appointment time will be honored and we will have ample opportunity to address all of your medical needs at each visit. Your Comprehensive Annual Health Assessment will be scheduled for 60 minutes and all other appointments will be scheduled for 30 minutes.
- Dependent children of members are welcome
If a parent joins our new practice, we will be happy to care for his/her dependent children ages 16 up to 26 without an additional annual fee.
- Individualized approach for each patient
Each person is unique and there is no one-size-fits-all approach when it comes to prevention and treatment. We will have more time to explore all factors that can influence your health, and together we will determine the best approach for you.
- A strong focus on wellness
We will have more time to focus on prevention and wellness – not just caring for you when you are ill. Our collaborative health care relationship is key. Your Comprehensive Annual Health Assessment is the cornerstone of your personalized wellness plan to help keep you feeling your best.
- Peace of mind
You will have peace of mind knowing that we will be available to help you navigate the confusing maze of medical care. Should you be hospitalized, we will serve as your advocate and communicate regularly with the specialists involved in your care and with your family.
- Personal care and commitment
As a member of our practice you can expect to receive the same high standard of care we have always delivered to our patients. You will continue to receive our honest, compassionate and heartfelt dedication to your individual needs. The difference? You will receive more of it.